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New Releases
•Why We Buy: The Science of Shopping--Updated and Revised for the Internet, the Global Consumer, and Beyond
•Strategic Mobile Design: Creating Engaging Experiences (Voices That Matter)
•Design Matters: How Great Design Will Make People Love Your Company (Financial Times Series)
•Eating the Big Fish: How Challenger Brands Can Compete Against Brand Leaders (Second Edition)
•Internet Marketing: Strategy, Implementation and Practice
•Introduction to Marketing: Theory and Practice
•Buzzmarketing: Get People to Talk About Your Stuff
•Web Marketing for Dummies (For Dummies)
•To Buy or Not to Buy: Why We Overshop and How to Stop
•Market Timing for Dummies
Bestsellers
•It's Not How Good You Are, It's How Good You Want To Be
•The Subprime Solution: How Today's Global Financial Crisis Happened, and What to Do About It
•Buyology: How Everything We Believe About Why We Buy Is Wrong
•Persuasion: The Art of Influencing People
•Get to the Top on Google: Tips and Techniques to Get Your Site to the Top of Google and Stay There
•Purple Cow: Transform Your Business by Being Remarkable
•The Freelance Photographer's Market Handbook 2009 2009 (Photography)
•The Long Tail: How Endless Choice is Creating Unlimited Demand
•Advanced Selling Strategies: The Proven System of Sales Ideas, Methods and Techniques Used by Top Salespeople Everywhere
•Web Analytics: An Hour a Day
 

Sales & Marketing



    
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Loyal for Life: How to Take Unhappy Customers from Hell to Heaven in 60 Seconds or Less 
enlarge enlarge  		 Loyal for Life: How to Take Unhappy Customers from Hell to Heaven in 60 Seconds or Less
Author: John Tschohl

Buy New: £25.12



New (1) Used (1) from £22.25

Sales Rank: 463248
Category: Book
ASIN: 0963626884
Publication Date: September 2005
Availability: Usually dispatched within 1-2 business days
Stop Acting Like a Seller and Start Thinking Like a Buyer: Improve Sales Effectiveness by Helping Customers Buy 
enlarge enlarge  		 Stop Acting Like a Seller and Start Thinking Like a Buyer: Improve Sales Effectiveness by Helping Customers Buy
Authors: Jerry Acuff, Wally Wood

List Price: £16.99
Buy New: £9.04
You Save: £7.95 (47%)



New (35) Used (13) from £3.01

Rating: 4.0 out of 5 stars 1 reviews
Sales Rank: 595669
Category: Book
ASIN: 0470068345
Publication Date: April 17, 2007
Availability: Usually dispatched within 1-2 business days


The Best Seller 
enlarge enlarge  		 The Best Seller
Author: D. Forbes Ley

List Price: £9.74
Buy Used: £0.64
You Save: £9.10 (93%)



Used (9) from £0.64

Sales Rank: 1116465
Category: Book
ASIN: 0961331925
Publication Date: June 1984
Availability: Usually dispatched within 1-2 business days
 Top Sellers, U. S. A.: Success Stories Behind America's Best Selling Products from Alka-Seltzer to Zippo
Author: Molly Wade Mcgrath

Buy New: £23.95



New (2) Used (8) from £0.46

Sales Rank: 2426735
Category: Book
ASIN: 0688022537
Publication Date: December 1983
Availability: Usually dispatched within 1-2 business days


 The Number 1 Best Seller or How to Make $100,000 a Year in Sales
Authors: Albert Winnikoff, Burt Prelusky, Burt Prelutsky

Buy New: £14.95



New (3) Used (6) from £0.99

Rating: 5.0 out of 5 stars 1 reviews
Sales Rank: 1835450
Category: Book
ASIN: 0879804408
Publication Date: October 1996
Availability: Usually dispatched within 1-2 business days
 Best-sellers by Design: Vicki Baum and the House of Ullstein
Author: Lynda J. King

List Price: £26.50
Buy New: £22.47
You Save: £4.03 (15%)



New (10) Used (5) from £22.47

Sales Rank: 2245803
Category: Book
ASIN: 0814320007
Publication Date: June 30, 1988
Availability: Usually dispatched within 1-2 business days


Cashing in: Make More Money, Get a Promotion, Love Your Job 
enlarge enlarge  		 Cashing in: Make More Money, Get a Promotion, Love Your Job
Author: John Tschohl

List Price: £12.99
Buy New: £5.75
You Save: £7.24 (56%)



New (6) Used (5) from £5.35

Rating: 1.0 out of 5 stars 1 reviews
Sales Rank: 2283234
Category: Book
ASIN: 0963626825
Publication Date: December 1995
Availability: Usually dispatched within 1-2 business days
E-service: Speed, Technology & Price Built Around Service 
enlarge enlarge  		 E-service: Speed, Technology & Price Built Around Service
Author: John Tschohl

List Price: £21.50
Buy New: £4.14
You Save: £17.36 (81%)



New (5) Used (5) from £4.14

Sales Rank: 2845399
Category: Book
ASIN: 0963626868
Publication Date: November 2000
Availability: Usually dispatched within 1-2 business days


Achieving Excellence Through Customer Service 
enlarge enlarge  		 Achieving Excellence Through Customer Service
Authors: John Tschohl, Steve Franzmeier

Buy New: £49.78



New (1) Used (7) from £5.17

Rating: 5.0 out of 5 stars 1 reviews
Sales Rank: 1370536
Category: Book
ASIN: 0963626841
Publication Date: December 1996
Availability: Usually dispatched within 1-2 business days